You have a burning question. There’s something painful in your life, and you stay awake long into the night looking for an answer. It’s urgent, and the emotion is killing you. Maybe it’s a daughter who uses drugs. Or you’re coping with an illness, stuck with out-of-control anger, or trying to decide whether to drop […]
Things they don’t tell you about flying cash registers
FAQ gone wrong A patient recently tempted us with eight horrible words, “Your website needs a FAQ section.” Psychiatrists love questions, especially Frequently Asked Questions, and by the end of the day our FAQ section had grown exponentially. “How are you feeling?” “What was that like for you?” “Tell me more?” Then we got distracted. […]
